Skylink Group

18T transmitter is an essential part of my system. I'm now told it is no longer available. What? So now I need to replace my entire setup instead of just the transmitter. This is not a good way to build customer loyalty.

It seems that adapter got hot and it stopped. They did not show any solution. So I ordered the part frpocket again, again,

I have had a repair company work on twice have only had for 5 1/2 years. Was told need to be thinking about buying a new one. Should last a lot longer. What can you do to fix my problem.

The first 3 atom pro Malfunctioned within 6 months, number 4 guit today. I would like them to remove it, and I will notify the builder, & state of Florida attorney general.

I am pleased to hear that you are sending out to me the replacement parts for the problem I am having. Thank you

No longer want the service trying to change it because I lost my phone and I can't afford a new one so please cancel my subscription

Post office delivered the package to the wrong address my name is Vincent Anderson my address is 818 Varr Ave Rockledge Florida 32955

equipment is still in box service is on hold payed for a month of service when purchased just got delivery last week and i am being billed all ready. your custom service by phone is none existent. this is not good folks. Hope you clean up your act or i will be sending your equipment back

I order the internet package almost a year ago hasn't arrived yet. Address is 2706 Limerick Rd Filion Mi 48432

Bought a new remote for my switch I needed help with programming. The company helped me immediately and the problem was solved.

How do i program my Chamberlain key pad to my syster

My experience with the Sky Link Emergency Dialer Model AD-433S, the SKY Link Temperature Sensor Models TS-101 and TS-101A, and the Sky Link Flood Sensor Model FS-433. I purchased the products in October of 2007 via the Internet from TIP Temperature Product of Burlington, NJ, an approved Sky Link distributor. Upon arrival I carefully installed the products closely following the directions provide and tested the "Panic" button on each of the products to insure that my telephone was being called properly before leaving for the Winter. I trusted my house for the 2007/2008 winter season to be monitored by these products in the event of a problem caused by a leaky water heater of heating system. I did not receive and telephone calls from the system. In the fall of 2008 I decided to test the Temperature Sensor by setting the LO temperature limit to 45F and placing the sensor in a refrigerator. After several hours I removed the sensor and saw a temperature of 40F but I never received a warning call. I contacted TIP Temperature and after several minutes they suggested that I call Sky Link directly. Sky Link requested me to return the Dialer and Temperature Sensor for evaluation at my expense. Several weeks later, after several telephone inquiries from me regarding the status, a Dialer and Temperature were returned to me just prior to my leaving for the 2008/2009 Winter. I re-installed the system and again tested the dialer using the "Panic" button on the monitors. Again I did not receive any calls from the system. As I prepared to leave for the 2009/2010 Winter I again took some time to test the Temperature Sensor. I again set the LO temperature limit and placed the unit inside of a small refrigerator. Within 1 hour I received a call alerting me to the emergency. I returned the sensor to room temperature where it stayed until the next day when I re-ran the test. After two hours of not receiving a call I removed the sensor from the refrigerator. I repeated the test several times with varied result. Sometime I would get a call and sometime I would not get a call. I contacted Sky Link and provided them with a copy of my test results. They requested that I return the Temperature Sensor, at my expense. The replacement Temperature sensor did not arrive in time for me to install for the 2009/2010 winter, However the Flood Sensor remained connected. When I returned home in the spring of 2010 I noticed a water stain around the Flood Sensor yet I never received a warning call. I recently tested the latest Temperature Sensor programmed to alert me when the temperature dropped to lower than 45F. After two hours and not getting a warning this is what my Sky Link TS-101 displayed. (See attached) I contacted Sky Link and provided them with this picture. After 4 frustrating years I requested a full refund. This is their reply. Dear customer, Thank you for your email. Skylink Technologies Inc. guarantees all their products, (excluding batteries), to be free from defect in materials and workmanship under normal use for a period of one year from date of purchase. If you validly claim within the warranty period, Skylink shall, repair or replace without charge. Proof of purchase is required. But we cannot offer the refund if the item is not ordered from us. If you have any additional questions or concerns, don't hesitate to contact me via e-mail. For ease of our reference, please include all previous email sent and received by you. Thanks and Regards, I WOULD NOT RECOMMEND SKY LINK PRODUCTS TO ANYONE Follow up: On August 20 the Temperature Sensor, as displayed above, caused the Emergency to call my telephone to warn of an emergency. I guess it just wants to be fixed.

My experience with the Sky Link Emergency Dialer Model AD-433S, the SKY Link Temperature Sensor Models TS-101 and TS-101A, and the Sky Link Flood Sensor Model FS-433. I purchased the products in October of 2007 via the Internet from TIP Temperature Product of Burlington, NJ, an approved Sky Link distributor. Upon arrival I carefully installed the products closely following the directions provide and tested the "Panic" button on each of the products to insure that my telephone was being called properly before leaving for the Winter. I trusted my house for the 2007/2008 winter season to be monitored by these products in the event of a problem caused by a leaky water heater of heating system. I did not receive and telephone calls from the system. In the fall of 2008 I decided to test the Temperature Sensor by setting the LO temperature limit to 45F and placing the sensor in a refrigerator. After several hours I removed the sensor and saw a temperature of 40F but I never received a warning call. I contacted TIP Temperature and after several minutes they suggested that I call Sky Link directly. Sky Link requested me to return the Dialer and Temperature Sensor for evaluation at my expense. Several weeks later, after several telephone inquiries from me regarding the status, a Dialer and Temperature were returned to me just prior to my leaving for the 2008/2009 Winter. I re-installed the system and again tested the dialer using the "Panic" button on the monitors. Again I did not receive any calls from the system. As I prepared to leave for the 2009/2010 Winter I again took some time to test the Temperature Sensor. I again set the LO temperature limit and placed the unit inside of a small refrigerator. Within 1 hour I received a call alerting me to the emergency. I returned the sensor to room temperature where it stayed until the next day when I re-ran the test. After two hours of not receiving a call I removed the sensor from the refrigerator. I repeated the test several times with varied result. Sometime I would get a call and sometime I would not get a call. I contacted Sky Ling and provided them with a copy of my test results. They requested that I return the Temperature Sensor, at my expense. The replacement Temperature sensor did not arrive in time for me to install for the 2009/2010 winter, However the Flood Sensor remained connected. When I returned home in the spring of 2010 I noticed a water stain around the Flood Sensor yet I never received a warning call. I recently tested the latest Temperature Sensor programmed to alert me when the temperature dropped to lower than 45F. After two hours and not getting a warning this is what my Sky Link TS-101 displayed. (See attached) I contacted Sky Link and provided them with this picture. After 4 frustrating years I requested a full refund. This is their reply. Dear customer, Thank you for your email. Skylink Technologies Inc. guarantees all their products, (excluding batteries), to be free from defect in materials and workmanship under normal use for a period of one year from date of purchase. If you validly claim within the warranty period, Skylink shall, repair or replace without charge. Proof of purchase is required. But we cannot offer the refund if the item is not ordered from us. If you have any additional questions or concerns, don't hesitate to contact me via e-mail. For ease of our reference, please include all previous email sent and received by you. Thanks and Regards, I WOULD NOT SKL LINK PRODUCTS TO ANYONE